Umbrella Company FAQs

How does getting paid by an umbrella company work in the UK?

Find the answers in our umbrella company FAQs for contractors, or call 0800 612 8787 for a detailed explanation and to receive a pay illustration that’s tailored to your personal circumstances.

1. Why does my recruitment agency use Exceed Contracting for their payroll?

Outsourcing to Exceed Contracting enables recruitment agencies to minimise the overheads, employment risks, and administrative burdens involved in the the management of their temporary workers.

By outsourcing employment and payroll to Exceed, recruiters are able to spend more time looking after candidates like you, on sourcing new assignments for you, and on matching you to suitable roles.

2. What will my employment status be if I use the umbrella company service by Exceed Contracting?

You will be an employee of Exceed Contracting Limited, with an employment contract.

Exceed will raise invoices for the work you undertake and will make payments to you.

As an employee, you will have all the benefits and statutory rights associated with full time employment.

3. How will I know when I’ve been paid?

When a payment has been made to you, Exceed Contracting will:

  1. send you an SMS/text message to inform you of this, and
  2. send you an email with your password protected payslip attached.

You can also Login to Exceed’s contractor portal for real time payment updates and to access your payslips, P60s and P45s.

We will pay you as regularly as possible. We process payroll every day and arrange payments as soon as we are able to.

In order to pay you, Exceed must first receive proof of your ID, your right to work in the UK, and your signed employment contract.

4. Will I receive a payslip?

Yes, a password protected payslip from Exceed Contracting will be emailed to you each time you’re paid.

The top of this document also includes a detailed statement of the Assignment Rate(s) and company income received by Exceed.

It will also be available to view and download from Exceed’s secure online portal for Contractors.

5. Will I be paid the same amount each week?

The amount of money you receive each time you’re paid by Exceed Contracting will depend on a number of factors.

Variables which may alter your take home pay include:

  • The Assignment Rate(s) (see Q6)
  • Your hours worked and approved on your timesheet
  • Any business mileage claims you have submitted
  • Your tax code (and any changes to it)
  • Monies received from your recruitment agency
  • Bonuses from introducing your friends to Exceed
  • Enrolment in our pension scheme
  • Student loan or court order payments

Changes to any of these variables can affect your take-home pay.

6. What’s an umbrella assignment rate? Why don’t I receive this amount?

An assignment rate (sometimes referred to as an umbrella rate or limited rate) is the amount your recruitment agency or end client has agreed to pay Exceed Contracting Limited for your services AND for our services.

This rate is therefore higher than the rate the agency would pay you if they employed you directly.

The assignment rate the agency or client pays Exceed is NOT your gross pay.

It is an amount received by Exceed to cover your gross pay as well as:

  • Provision for your holiday pay (see Q7)
  • Your employment overheads (which are compulsory for your employer to pay, but are often not visible to you) – including employer’s National Insurance, workplace pension auto-enrolment contributions and apprenticeship levy (see Q8)
  • Exceed’s margin for supplying our full umbrella package and unrivalled customer service levels.

For more details, please read: Understanding Assignment Rates

7. Will I receive holiday pay from Exceed?

Yes. As a fully compliant UK umbrella company, Exceed Contracting pays holiday pay to all our umbrella temps, and your holiday pay will clearly be shown on your payslip.

You can choose to have your holiday pay advanced and paid out each time you’re paid, or accrued and paid out when you take annual leave.

Read more in our Help Hub article: Holiday Pay Options

8. What’s the apprenticeship levy deduction for? I’m not an apprentice.

The apprenticeship levy is a compulsory tax charged to employers by HRMC to fund apprenticeships in the UK.

All employers operating in the UK with an annual pay bill of over £3 million must pay this levy to HMRC at the same time that they pay their income tax and National Insurance contributions.

Your personal status (as an apprentice, or not an apprentice) is irrelevant; it’s a tax charged by HRMC and paid by Exceed Contracting as your employer.

The funds to pay the apprenticeship levy come from the Assignment Rate, not from your Gross Pay.

The apprenticeship levy (and other employment overheads), is shown in the transparent Income Reconciliation Statement above Exceed’s payslips.

This is included to show a fully transparent, compliant, and auditable trail of all payments received and distributed by Exceed as your employer.

9. Will I get a tax bill at the end of the year?

Whether or not you receive a tax bill at the end of the tax year depends on your personal situation, and if you were being paid on the correct tax code for your individual circumstances throughout the year.

If you received income from sources other than through your employment with Exceed Contracting, or if you have claimed expenses that HMRC does not accept, then further tax charges may arise which are outside of Exceed’s control.

10. Will I have to complete a Self-Assessment Tax Form?

If you’re employed and paid by a compliant UK umbrella company like Exceed Contracting,  you will not usually need to complete a Self-Assessment Tax Form, but there are exceptions.

For example, you may need to complete a self assessment form if you:

  • Have received £10,000 or more gross income from savings or investments before tax (including dividends)
  • Were self-employed at any point during the tax year
  • Were a Director at any point during the tax year
  • Earn over £100,000 gross income during the tax year (all income)
  • Have been sent a form by HMRC
  • Are claiming £2,500 worth of expenses/subscriptions against tax

If HMRC sends you a Self Assessment Tax Form you must complete it and send it back to them.